Legal Notice

distributor

ambiant

Operation manager

Hiroyuki Sugawara

location

56 Matsuo Building 5F, 6-5-8 Motomachi-dori, Chuo-ku, Kobe

mail address

info@ambiant.jp

Necessary charges other than product price

Shipping fee, transfer fee

Payment method and timing

credit card, bank transfer

Product shipping time

Within 1 week after payment

About Antiques

All foreign antiques are imported as decorations.
After purchase, it is up to the customer to decide whether to use it for purposes other than decoration.
In addition, as for antique products, due to the characteristics of old items, there are not a few scratches and stains.
Regarding the color, it may change greatly depending on the display you see.
Please check the photos carefully for the condition of the item.
Please feel free to contact us if you have any questions or concerns about the product that cannot be determined from the photos.
info@ambiant.jp

About Shipping

All orders will be shipped internationally from Japan via FedEx or Japan Post's EMS.

For towel orders, they are typically shipped in a vinyl bag called "FedEx Pak" when using FedEx. If you prefer shipping in a box, please select FedEx BOX.

We will ship your order within 5 business days of receiving it.
*Please note that if there is a high volume of orders, additional time may be required.

CUSTOMS DUTY

Import duties are not included in the product price.
The customer is responsible for any import duties, and these should be paid to the delivery carrier upon receiving the goods.

About returns and cancellations

We cannot accept any returns or exchanges due to customer convenience.
Returns and refunds are accepted only in the case of inadequate explanation or obvious defects.
Please contact us within 2 days after the product arrives.
After confirming your order, for easy cancellation due to customer convenience, Please note that we may not be able to accept subsequent orders.
Regarding cancellation after the payment procedure is completed, Please note that the amount after deducting the settlement fee will be refunded.
If the products are returned without being received, please be aware that refunds for the all price are generally not possible.