ambiant
← Back to Policies

Refund Policy

Antiques


Due to the nature of antiques, we cannot accept any returns or exchanges for customer reasons.
Returns and refunds will only be accepted in the case of a faulty description or obvious defect.
Please contact us within 2 days of receipt of the goods.
For easy cancellations by the customer after the order has been confirmed,
Please note that we may not be able to accept any further orders after the order has been confirmed.
For cancellations after the payment procedure has been completed,
Please note that the refund will be made in the amount of the payment fee deducted.

Other products

We cannot accept any returns or exchanges due to customer convenience.
Returns and refunds are accepted only in the case of inadequate explanation or obvious defects.
Please contact us within 2 days after the product arrives.
After confirming your order, for easy cancellation due to customer convenience, Please note that we may not be able to accept subsequent orders.
Regarding cancellation after the payment procedure is completed, Please note that the amount after deducting the settlement fee will be refunded.
If the products are returned without being received, please be aware that refunds for the all price are generally not possible.

 

About the delivery to foreign countries.


In cases where the recipient fails to receive the product resulting in its return, or if there is a return due to address errors, the refund will be processed after deducting the shipping cost, return shipping cost, fees, etc.